Work With Us
Thank you for your interest in joining the Maumee Valley Habitat for Humanity team!
We currently have two positions open. Please read below for full job descriptions and qualifications.
Open positions:
ReStore Operations Manager (full-time)
ReStore Associate (part-time)
ReStore Operations Manager
Reports to: ReStore Director
Direct Reports:
- ReStore Associates
- ReStore Cashier
- ReStore Donation Ambassadors
- ReStore Warehouse Supervisor
Employment Status: Full-Time Salaried
Hours: Tuesday - Saturday
About Us: Maumee Valley Habitat for Humanity ReStore is a nonprofit home improvement store and donation center that sells new and gently used furniture, appliances, building materials, tools, and home accessories to the public at 25%-80% off original retail prices. Proceeds from sales are used to build and repair homes with and for our neighbors here in Lucas County.
Position Summary: The ReStore Operations Manager, under the direction of the ReStore Director is responsible for the overall business operations and performance of the ReStore with a focus on managing the ReStore team, the sale and management of quality donated goods, the customer experience, and the cleanliness and organization of the store. The ReStore Operations Manager oversees a team who are all responsible for ensuring donors, customers and volunteers have an excellent experience when engaging with ReStore.
Key Responsibilities and Duties:
- Supervise and provide day-to-day oversight of ReStore employees and volunteers to ensure consistent, high-quality customer service and operational execution.
- Ensure adequate sales floor, warehouse, truck drive, and cashier coverage through proactive scheduling and adjustments.
- Manage sales floor by overseeing donation flow, pricing, display, and exit along with organizing the logical and attractive display of merchandise.
Work with ReStore Director to identify, solicit, and secure donation.
Qualification, Certifications, and Skills- Minimum High School Diploma or GED required. Associate’s degree from an accredited college or university preferred. 2+ years of retail/operations leadership experience preferred. Equivalent combination of education and experience will be considered.
- Demonstrated understanding of retail sales floor and warehouse operations, including donation intake/processing flow, basic merchandising standards, pricing processes, and safe material handling practices.
- Proven experience supervising and providing day-to-day oversight of employees and volunteers, including coaching, documentation, accountability to standards, and supporting scheduling/coverage to meet operational needs.
- Excellent verbal communication and presentation skills, including ability to lead team huddles, provide training, and deliver clear coaching and feedback.
- Strong problem-solving and conflict-resolution skills, with ability to address issues in real time, de-escalate customer/volunteer concerns, and escalate sensitive matters appropriately while maintaining service and safety standards.
- Ability to lift up to 60 pounds, stand, squat, bend, and climb in/out of truck on a regular basis and ability to work in a fast-paced team environment and the ability to multi-task.
- Proficiency in Microsoft Office (Word, Excel) and email, including ability to use spreadsheets for basic tracking/reporting and support scheduling and operational organization.
- Certification for forklift operation (training provided, if necessary).
- CPR, AED and First Aid certification required (training provided, if necessary).
- A valid driver’s license and the ability to be insured under Maumee Valley Habitat for Humanity’s auto insurance.
- Must pass background check including criminal records and sex offender registry prior to offer of employment.
- Ability to establish and maintain excellent working relationships with supervisor, co-workers, and other Maumee Valley Habitat for Humanity staff.
- Must have commitment to the Habitat mission and uphold its values and ethics.
Maumee Valley Habitat for Humanity is an Equal Opportunity Employer.
To Apply: Submit your resume and cover letter to Kelly Crawford, Administrative Manager, at [email protected].
ReStore Associate
Reports to: ReStore Assistant Manager
Direct Reports: Volunteers
Employment Status: Part-Time Hourly
Hours: Tuesday-Saturday
About Us
Maumee Valley Habitat for Humanity ReStore is a nonprofit home improvement store and donation center that sells new and gently used furniture, appliances, building materials, tools, and home accessories to the public at 25%-80% off original retail prices. Proceeds from sales are used to build and repair homes with and for our neighbors here in Lucas County.
Position Summary
The ReStore Associate is responsible for day-to-day type retail related responsibilities and operations such as unloading donations, loading purchases, merchandising, pricing and customer service.
Key Responsibilities and Duties
- Assist in all daily floor operations of the store
- Merchandising: Assist staff and volunteers to prepare appropriate space for incoming items. Facilitate the logical and attractive display of merchandise. Help facilitate in-store marketing of our ReStore brand
- Customer Service/Volunteer Resource: Job will include answering questions, providing supervision of volunteers, assisting with merchandise, clarifying policies, answering phones, greeting customers
- Cashier assistance: Bagging, facilitating checkout, covering cashier absences
- Safety: Ensure that all areas of the ReStore, restroom and warehouse are clean and safe
- Pricing: Facilitate pricing and flow of items from donation to sales floor to ensure appropriate turnover
- Provide direction and supervision for ReStore volunteers as needed
Qualifications, Certifications and Skills
- Minimum High School Diploma or GED. Equivalent work experience will be considered.
- A minimum of 3 years of work experience in related area.
- Interacts effectively with a variety of partners – homeowners, partner families, sponsors, donors, staff, the Board of Trustees, and the general public.
- Experience in supervising and leading employees and volunteers, directing successful teams and accountable for meeting objectives.
- Strong problem-solving and conflict resolution skills especially with volunteers and customers.
- Experience in retail environment and knowledge of building materials preferred.
- Ability to work in a fast-paced team environment and the ability to multi-task.
- Ability to work a flexible schedule.
- Ability to lift up to 60 pounds, stand, squat, bend, and climb in/out of truck on a regular basis.
- CPR, AED and First Aid certification required (training provided, if necessary).
- A valid driver’s license and the ability to be insured under Maumee Valley Habitat for Humanity’s auto insurance
- Must pass background check including criminal records and sex offender registry prior to offer of employment.
Maumee Valley Habitat for Humanity is an Equal Opportunity Employer.
To Apply: Submit your resume and cover letter to Kelly Crawford, Administrative Manager, at [email protected].
